Terms and Conditions
By placing an order through our website, you agree to the following Terms & Conditions.
Scope
These Terms & Conditions apply to all use of the Lack of Guidance website (the "Website") and all purchases made through it.
The Website is operated by Lack of Guidance ("Lack of Guidance", "we", "us", or "our"). By accessing our Website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using the Website or making a purchase.
We reserve the right to update or modify these Terms & Conditions at any time. The version published on the Website at the time of your order will apply.
Orders
All orders are subject to availability. We reserve the right to cancel or refuse any order due to pricing errors, stock discrepancies, or suspected fraudulent activity. If this occurs, any payment made will be fully refunded.
Pricing & Payment
All prices are listed in EUR (€) and include VAT where applicable.
Orders will only be processed once full payment has been received.
If you want to shop in your own currency you can change your location in the bottom right corner of the website.
Shipping
We aim to process and ship all orders as quickly as possible. Delivery times are estimates and may vary. Lack of Guidance is not responsible for delays caused by the shipping carrier.
Returns
Items may be returned within 14 days of delivery, provided they are unworn, unwashed, and returned in their original condition with all tags attached.
Return shipping costs are the responsibility of the customer unless otherwise stated. Sale or customized items may not be eligible for return.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery so we can resolve the issue as quickly as possible.
Intellectual Property
All content on this website, including designs, images, logos, graphics, and text, is the property of Lack of Guidance and may not be copied, reproduced, or used without prior written permission.
Liability
Lack of Guidance shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.
Governing Law
These Terms & Conditions are governed by the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the Dutch courts.
For any questions, please contact our customer service by emailing info@lackofguidance.com.